Overview

This new customer start guide is meant to help you go from a new account to having your website and email running by the time you reach the end of this document. We recognize that this document doesn't account for all situations and needs. This guide is simply meant as a starting point.

Client Area

The first thing you will want to familiarize yourself with is your Client Area. You can think of this as the Administrative section of your account. If you don’t know how to access your client area, you can find out here.

This is where you can:

  1. View, update and purchase services
  2. Update your contact information
  3. Manage your domains
  4. View and process your invoices
  5. Update your payment methods
  6. Submit a Support ticket
  7. Log into your cPanel account
  8. Update your cPanel password

cPanel

Your cPanel is where you manage your web hosting services. If you don’t know how to access your client area, you can find out here.

From your cPanel you can:

  1. Create and manage your email accounts
  2. Edit your DNS zone file
  3. Create and manage your Addon domains and Subdomains
  4. Start creating your website using WordPress or one of the other Softaculous scripts available

What to do first?

Once you purchase your hosting services and register your domain, there are a few things that you will want to do first:

  1. Log into your client area and ensure that your contact information and payment information is correct and up to date
  2. Next you should log into your cPanel and create a new email address for your domain.
  3. Once you have your new email, the next step is creating your new website.
  4. From there you can explore all the other products and services to help ensure that your new website and domain are successful.

 

If you have any further questions, please be sure to reach out to our support staff by putting in a ticket.