Overview

This guide will walk you through creating a new domain based email account. If you are not sure how to log into your cPanel, you can find out here.

Accessing the Email Accounts app in cPanel

To create a new email account, you will need to use the Email Accounts app that can be found in the Email category of your cPanel

Add an email address

To add a new email address, perform the following steps:

  • In the Email Accounts app, you need to click on the Create button located on the right hand side of your screen.
  • Once the Create an Email Account page has loaded, you will see several fields.
    • Domain – this is the domain that you want the account to use (this is the part after the ‘@’ symbol in the email address)
    • Username – this is the part before the ‘@’ symbol (you don’t need to type in the ‘@example.com’ part of the email)
    • Password – here is where you enter your preferred password for this account.
      • Set password now – this will allow you to set the password for the account
      • Send login link to alternate email address – this will instead send an email to the email address provided and let the end user choose the password
    • Regarding email passwords, please note:
      • The system grades the password that you enter on a scale of 100 points. 0indicates a weak password, while 100 indicates a very secure password
      • Some web hosts require a minimum password strength. The green password Strength meter indicates that the password is equal to or greater than the required password strength
      • Click Generate to generate a strong password. For more information, read our Password Generator documentation
    • You will also see an Edit Settings button next to Optional Settings, this will give you access to several additional options:
      • Storage Space – set the quota for this email address or set to unlimited.
        • Note that even when set to unlimited, you are still limited by the disk space of your cPanel account
      • Automatically Create Folders for Plus Addressing – this is an advanced feature for email accounts. You can find more information regarding Plus Addressing by clicking on the circled question mark
      • Send a welcome email with instructions to set up a mail client – this will send an email to the account with the settings required to add the email address to a mail client (macMail, Outlook, Thunderbird)
      • Stay on this page after I click Create – you would check this box if you were creating several accounts, otherwise, leave it unchecked and you will return to the email list.
    • Click the Create button to finish creating the account

 

Congratulations, you now have a new email address and can start using it right away!

If you would like more information regarding email account options, you can find it here.