Enable and Disable Mail cPanel and Plesk

This article will show you how to enable or disable the mail service on your server.

 Why do I want mail enabled?

Most people will want to have the mail service enabled. This allows you to set up email addresses on your server and send and receive emails. Mail is enabled by default.

 Why would I disable mail?

You should disable the local mail service on your Jumpline server if you use a third-party service for your email. For example, if you use Google Apps or a Microsoft Exchange server for your mail, you should disable the mail service here. Otherwise, emails that get sent from the server, such as from a form on your website or from a different domain on a shared account, could get routed incorrectly.

 cPanel Instructions

These instructions work for the cPanel shared server and the VPS cPanel server.

 Enable Mail

1. Log into your cPanel Control Panel.
2. From the Mail section, click on MX Entry.
3. Choose Local Mail Exchanger from the list.
4. Click Change.

 Disable Mail

1. Log into your cPanel Control Panel.
2. From the Mail section, click on MX Entry.
3. Choose Remote Mail Exchanger from the list.
4. Click Change.

 Plesk Shared Server Instructions

 Enable mail

1. Log into your Plesk control panel.
2. In the left menu, click on Mail.
   
3. Click on Mail Settings.
4. Check Activate mail service on domain.
5. Click OK.

 Disable mail

1. Log into your Plesk control panel.
2. In the left menu, click on Mail.
   
3. Click on Mail Settings.
4. Uncheck Activate mail service on domain.
5. Click OK.

 Domain Package Instructions

 Enable Mail

1. Log into your Control Panel.
2. Under Mail, click Mail Accounts.
3. Click on Mail Settings.
4. Check Activate mail service on domain.
5. Click OK.

 Disable Mail

1. Log into your Control Panel.
2. Under Mail, click Mail Accounts.
3. Click on Mail Settings.
4. Uncheck Activate mail service on domain.
5. Click OK.

 VPS with Plesk Instructions

 Enable Mail

1. Log into your Plesk Control Panel, either directly or from the Power Panel.
2. From the left menu, click on Domains.
3. Click on your domain name in the list.
4. Under Mail, click Mail Accounts.
   
5. Click on Mail Settings.
6. Check Activate mail service on domain.
7. Click OK.

 Disable Mail

1. Log into your Plesk Control Panel, either directly or from the Power Panel.
2. From the left menu, click on Domains.
3. Click on your domain name in the list.
4. Under Mail, click Mail Accounts.
   
5. Click on Mail Settings.
6. Uncheck Activate mail service on domain.
7. Click OK.

 VPS with cPanel Instructions

Please see the first section for all cPanel instructions.