Email forwarders allow you to automatically forward email that comes to one email address to a different mailbox.

In cPanel, if you make a forwarder for an existing email address, one copy of the message will be kept in the original mailbox, and a second copy will be sent to the new address. If you make a forwarder for a nonexistent email address, a copy will be sent to the new address only.

Instructions

  1. Log into your cPanel control panel.
  2. From the Mail menu, click on Forwarders. cpanel_forwarder
  3. Click Add Forwarder. cpanel_forwarder_add
  4. In the Address to Forward field, enter the email address from which you want to forward messages. Select the domain from the dropdown menu. In the Destination section, select : and enter the email address that will receive the forwarded messages. It can be another email address at your domain, or an email address from a different domain. Then, click Add Forwarder. cpanel_forwarder_add_details
  5. You will see a confirmation message that the forwarder has been added. cpanel_forwarder_confirmation
  6. Your new forwarder will show up in the list on the main forwarder page.

That's it! You've set up your forwarder.

Trace

Email

Route(s)

If you want to check on exactly what's happening to your forwarded emails, cPanel has a great testing tool.

  1. Log into your cPanel control panel.
  2. From the Mail menu, click on Forwarders. cpanel_forwarder
  3. Next to the forwarder in question, click on Trace. cpanel_forwarder_trace
  4. You will see a diagram of exactly where your emails go. This can be very helpful in tracking down any routing problems you may encounter. cpanel_forwarder_trace_details